Hawaiian Airlines Medical Waiver Form: Online Access & Submission Guide

How to Access the Medical Waiver Form

Online Method (Preferred)

1. Visit: hawaiianairlines.com
2. Hover "My Trips" → Click "Manage Trips"
3. Log in to HawaiianMiles account or create one
4. Under "Special Assistance" → Click "Medical Waiver Form"
5. Form opens in new tab: Complete, review, submit electronically

Alternative: Phone Request

• Call Hawaiian Airlines: 1-800-367-5320
• Request form be emailed or mailed
• Available 24/7 for disability/medical assistance

Form Requirements

• Passenger information (name, DOB, contact, flight details)
• Physician section: Diagnosis, stability, oxygen needs, medication, equipment, assistance required
• Physician signature, license number, date (within 10 days of travel typical)
• Specific forms for: Portable oxygen concentrator (POC), ventilator, stretcher, medical escort

Submission Timeline

• Recommended: ≥72 hours before departure
• Minimum: 48 hours for domestic, 72 hours for international
• Late submissions may delay boarding

After Submission

• Special Assistance team reviews (1-2 business days)
• Confirmation email with case number
• Bring copy to airport; arrive 3 hours early for international
• Gate agent coordinates boarding, seating, equipment stowage

Related Resources

• TSA Cares: 1-855-787-2227 (security screening assistance)
• DOT Airline Passengers with Disabilities Bill of Rights
• Hawaiian Airlines "Traveling with Special Needs" webpage