Navigating Conflicts Between Client Wishes and Care Plans: A Guide

1. Review the care plan.

- Confirm that the care plan is accurate and up-to-date. Make any necessary changes or updates.

2. Discuss the individual's wishes with them and their family or legal guardian.

- Explain the benefits and risks of the planned treatment or care, and listen to their concerns.

3. Seek legal advice if necessary.

- If the individual lacks the capacity to make decisions, or if there is a conflict between their wishes and the recommendations of their healthcare team, it may be necessary to seek legal advice.

4. Make a decision based on the best interests of the individual.

- If the individual's wishes conflict with their care plan, the decision about how to proceed should be made based on what is in their best interests. This may involve taking into account factors such as their medical condition, their quality of life, and their long-term goals.

5. Document the decision.

- Make sure that the individual's wishes and the reasons for the decision are documented in their medical record.