911 Operator: Understanding Job Titles & Responsibilities

The term '911 operator' is commonly used in North America to refer to individuals who handle 911 calls. However, the specific job titles may vary depending on the region and organization. These professionals can have different designations, including:

- Public Safety Telecommunicator (PST)

- Emergency Communications Operator (ECO)

- Emergency Dispatcher

- 911 Dispatcher

Each jurisdiction or emergency service agency can adopt its preferred job title for individuals responsible for answering and responding to emergency phone calls.