Understanding Preferred Provider Organizations (PPOs): Key Facts

A Preferred Provider Organization (PPO) is a managed care health plan offering provider flexibility with cost incentives for network use.

Key Features

  • Network Contracts: Negotiated discounted rates with participating providers
  • Provider Choice: Members may see any provider—in-network or out-of-network
  • Cost Sharing: Lower copays/coinsurance for in-network; higher for out-of-network
  • Referrals: Typically not required for specialists (unlike HMOs)
  • Deductibles: Annual deductible applies before cost-sharing begins
  • Out-of-Pocket Maximum: Annual cap on member expenses

In-Network vs. Out-of-Network

AspectIn-NetworkOut-of-Network
Cost to MemberLower (negotiated rates)Higher (balance billing possible)
Claim FilingProvider handlesMember may need to file
PreauthorizationOften required for certain servicesAlmost always required

Considerations

PPOs suit those valuing provider flexibility and willing to pay higher premiums for that freedom. Verify network adequacy for your preferred providers and geographic area.

Managed Care - Related Articles