Kangaroo Pump Troubleshooting: Common Issues & Solutions

Patients at home and in hospitals use Kangaroo feeding pumps to to deliver formula at a controlled rate via feeding tube. Battery, tubing or programming issues may trigger alarms and screen displays.

Basics

• Kangaroo pump models include Joey and Pet. Formula flows from a bag through feeding tubing. Users program volume and time with soft keys.

Alarms

• Audible alarms and display screen messages signal most problems. Routine alarms include Dose Delivered and Feeding Complete.

Errors

• Alarms also signal malfunctions. Follow screen instructions, and if necessary, reload the feeding set, checking for tubing kinks and debris. Refer to your user manual if the alarm continues.

Considerations

• The Joey screen displays full words, while the Pet screen abbreviates messages.

Prevention

• Plug feeding pumps into wall outlets to recharge batteries.

  Plug the pump into an outlet to avoid draining the battery. Clean excess formula and debris from the pump to avoid interference with pump sensors.

Warnings

• If troubleshooting fails, call your health agency or supplier. If replacement is unavailable, ask your health care provider for instructions on delivering gravity feedings.