Medical Assistant Role Chart: Duties & Responsibilities

Medical Assistant Role Delineation Chart

1. Administrative Duties

* Greet patients and visitors

* Manage patient files

* Schedule appointments

* Handle phone calls

* Process insurance claims

* Conduct billing and collections

* Order medical supplies

2. Clinical Duties

* Take vital signs

* Draw blood

* Administer injections

* Prepare patients for procedures

* Perform basic laboratory tests

* Assist with physical examinations

* Document patient care

3. Educational Duties

* Provide health education to patients

* Conduct group presentations

* Develop educational materials

4. Communication Duties

* Communicate with patients and their families

* Communicate with other healthcare professionals

* Write progress notes

* Document patient care

5. Supervisory Duties

* Supervise medical assistant trainees

* Evaluate medical assistant performance

* Provide feedback to medical assistants

6. Leadership Duties

* Act as a resource for other medical assistants

* Participate in quality improvement initiatives

* Stay up-to-date on new medical procedures and techniques