Health & Social Care NVQ Level 3: Core Concepts, Settings & Practice Principles

Unit 1: Foundations

Health vs. Social Care: Health care prevents/treats illness; social care provides practical/emotional support for daily living.

Delivery Settings: Hospitals, clinics, nursing homes, community centers, private homes.

Professionals: Doctors, nurses, social workers, OTs, PTs, and more.

Core Principles: Respect/dignity, individualized care, confidentiality, effective communication, collaboration.

Unit 2: Person-Centered Care

Concept: Focus on individual needs, preferences, values; respect autonomy in decision-making.

Implementation: Listen to wishes, involve in decisions, provide information/support, encourage expression, collaborate interprofessionally.

Unit 3: Professional Practice

Components: Knowledge/skills, values/ethics, reflective practice, communication, collaboration, cultural competence.

Development: Education/training, supervision, mentoring, reflection, lifelong learning.

Unit 4: Safeguarding

Definition: Protecting from abuse/neglect; legal duty to report concerns.

Abuse Types: Physical, emotional, sexual, neglect, financial.

Signs: Bruises, cuts, burns, fractures, withdrawal, behavior changes, depression, anxiety.

Response: Report to authorities, offer support, listen, help access help.

Unit 5: Communication

Types: Verbal, nonverbal, written, electronic.

Improvement: Training, practice, feedback, observation, reading.

Unit 6: Teamwork

Stages: Forming, storming, norming, performing, adjourning.

Enhancement: Clear goals, communication, mutual respect, trust, shared decisions, conflict resolution.