Handling Incomplete Documentation: A Clear Action Plan

Action Needed if Information Received is Incomplete

* Verify the documentation list provided by the applicant against the required forms of verification.

* Notify the applicant that documentation provided is insufficient and provide the applicant with a list of the missing documents and the deadline by which they must be provided.

* Inform the applicant that failure to provide the missing documents by the deadline will result in the denial of the application.